
## Automate User Provisioning in Atlassian apps with miniOrange User Sync ⚙️ 👤 {#Automate User Provisioning in Atlassian apps }

Licensing has become a dicey subject and the budget pressure on companies is on an entirely different level. As your company grows, manually managing the entire Access Management is a hassle. For every user or employee of the company that uses Jira, Confluence or Service Management, they must have the necessary access rights in order for them to work efficiently. 

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Your Organization can suffer from a series of difficulties with manual process:

1. **Poor Onboarding Experience:** as new employees join, they wait for their Jira, Confluence account while the IT team take time off their schedule

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2. **Time Constraints:** With constant changes in organizations like promotions, revamped job descriptions, gaining the right access for employees is a time taking process. Without automated processes to align permissions and application access, the time taken to bring in these changes can sink your productivity.

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3. **Higher licensing Costs and Security Risks:** According to estimates, **30% of all Atlassian user licenses are unused**. This happens because users that leave the organization or change roles don’t have their accounts deactivated in a timely manner. This can have negative consequences, like exceeding license limits leading to an **increase in licensing costs**. Retaining access from former employees – poses a major security concerns. This is a major concern for confidential information of your company.

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You need to constantly make sure that the product access is limited to those who still have a valid business purpose and they have access to only what they have to need. **Manually provisioning users/groups makes it absolutely intolerable and inefficient. This not only increases the workload but also means duplicate work for the administrator.**

With the help of user provisioning the user accounts are automatically created, given proper permissions, and maintained across all Atlassian applications. 

1. Keep your Atlassian instances 100% accurate with user provisioning so that all your Atlassian users are up to date and have access to what they need. [User provisioning].

2. Disable, deactivate or delete inactive users (user deprovisioning) automatically after x days. 

3. Manage group membership on the Central Identity Provider to make sure every user has the right permissions and see the right projects. 

At this point you must be wondering how I can automate User provisioning in Atlassian applications. 


### How to Automate User Provisioning in Atlassian Cloud {#How to Automate User Provisioning}

[MiniOrange User Provisioning](https://marketplace.atlassian.com/apps/1222000/mo-scim-provisioning-user-sync-group-sync-for-jira?hosting=cloud&tab=overview) automatically synchronizes changes made in your identity provider into the Atlassian apps and keeps your Atlassian cloud access always up to date. With miniOrange user sync you will be able to do the following and manage your users more effectively:

1. No prerequisites are required – Atlassian Access is not required. 

2. Streamline the process of adding, updating as well as managing their access for Atlassian apps [User Provisioning].

3. Whenever a user is deactivated in the identity provider, user Sync automatically deprovision/disable them in your Atlassian apps in the next sync and ultimately save licensing costs. [ User Deprovisioning].

### How to Automate User Provisioning in Atlassian Data Center {#How to Automate User Provisioning in Atlassian Data Center}

With the help of [miniOrange User Provisioning](https://marketplace.atlassian.com/search?query=miniOrange%20user%20sync), changes in your identity provider will be synchronized in Atlassian apps with one click. 


1. **Synchronize User Directories:** with user directories being synchronized, new users will automatically be added in the respective Atlassian applications. You can also schedule synchronization which provides proactive provisioning and de-provisioning of users and groups at regular intervals (sync).

2. **Default Group Mapping:** assign default groups in your Jira instance for each synced user and make sure that they are given the application access and not removed during a sync.

3.**Manual Group Mapping:** Assign permissions to users even if groups don’t match between IDP and Atlassian instance. 

4. Compatible with using [miniOrange SAML SSO](https://marketplace.atlassian.com/search?query=saml%20miniOrange) for authentication.


Additional functionalities provided in miniOrange User Provisioning

- Scheduled User Synchronization via API 
- Attribute Mapping 
- Username and Group Transformation 
- Supports SCIM 1.1 and SCIM 2.0 protocols
- Filter users by groups & filter groups to be assigned & removed  

### Conclusion: {#Conclusion}

Automating User Provisioning is not an option, it’s a must for any modern enterprise that takes security and usability seriously. It’s really easy to manage users automatically via our developed user provisioning add-ons which can be connected with your IDPs ([Azure AD](https://miniorange.com/atlassian/jira-scim-user-and-group-provisioning-for-azure-ad), [Okta](https://miniorange.com/atlassian/jira-scim-user-and-group-provisioning-for-okta), [OneLogin](https://miniorange.com/atlassian/jira-scim-user-and-group-provisioning-for-onelogin)) or any other SCIM compliance applications so when you setup your Jira Azure AD SCIM or Jira Okta SCIM, user sync plugin will make it a cakewalk for you.  

The add-on also works with [Single Sign On](https://marketplace.atlassian.com/search?query=miniOrange%20Single%20Sign%20On%20) where SSO is used for authentication and User sync application is used for automatic provisioning. You can also check out our other user Management add-ons on the Marketplace which helps removing unused licenses and ultimately save licensing costs for all your Atlassian instances.

Licensing has become a dicey subject and the budget pressure on companies is on an entirely different level. As your company grows, manually managing the entire Access Management is a hassle.

Automate User Provisioning in Atlassian apps with miniOrange User Sync ⚙️ 👤


## SCIM and SAML: Streamline Identity Management & SSO {#seamless-sso-and-identity-management}

In 2024, 90% of organizations faced [issues with identity management](https://www.prnewswire.com/news-releases/new-study-reveals-90-of-organizations-experienced-an-identity-related-incident-in-the-last-year-84-reported-a-direct-business-impact-302156769.html). From onboarding new hires to handling role changes or offboarding employees, these user management processes are often inconsistent, error-prone, and leave room for security vulnerabilities.

This is where SAML single sign on (SSO) and SCIM work together as a complete identity solution. SAML handles secure single sign-on authentication, **while SCIM automates the entire user provisioning**. Thus, making them essential for modern enterprises managing distributed workforces and complex application ecosystems.

Simplify identity and access management with the combined power of SAML SSO and SCIM provisioning. This blog explores the key benefits, real-world use cases, and how miniOrange delivers a unified identity solution for modern enterprises.

### Understanding SAML: How Does SAML Work in Atlassian? {#understanding-saml}

Managing access to multiple tools like Jira, Confluence, and Bitbucket can quickly get overwhelming. Especially when your team is growing, working remotely, or handling multiple systems. That’s where SAML Single Sign-On (SSO) comes into play.

Instead of users managing separate Atlassian passwords, SAML SSO lets them log in with their existing work credentials, through systems your company already uses, like Azure AD, Okta, or Google Workspace.

This means:
* One login for everything
* Fewer password resets
* Stronger security with centralized control

[SAML single sign on authentication](https://www.miniorange.com/atlassian/atlassian-saml-single-sign-on-sso) makes it easier to manage user accounts of their teams as well. User access is managed directly from your identity provider (IdP). Thus, there’s less manual work, fewer mistakes, and better compliance, whether it be on Atlassian Cloud or Data Center.

### SCIM: Automating User Provisioning and Deprovisioning {#automating-user-provisioning-and-deprovisioning}

When someone joins your company, how many systems do they need to access project tickets? Jira? Confluence? Bitbucket? And when they leave, does the admin manually remove their access from each platform?

That’s where SCIM comes in.

[SCIM](https://www.miniorange.com/atlassian/atlassian-user-and-group-sync) (short for System for Cross-Domain Identity Management) automates the user and group management process, right from adding new employees to removing access when they leave. SCIM syncs everything from your identity provider (like Azure AD or Okta) to your tools in real-time, without the need of manually updating these changes. 

Here’s what that means for you:

* New employees get instant access to the right tools based on their role. 
* When someone changes departments, their access updates automatically.
* When offboarding, their accounts are removed instantly, reducing security risks. 
* No more spreadsheet tracking, manual mistakes, or compliance worries

### A Comprehensive Approach to Combining SAML And SCIM {#saml-and-scim}

SAML takes care of how users log in — securely, with just one set of credentials.
On the other hand, SCIM takes care of who gets access to what — automatically adding, updating, or removing users based on your identity provider in real-time.

Used together, they solve a lot of everyday issues for growing teams:

1. **Onboarding and Offboarding**

Let’s say a new hire, Sarah, joins your team. With SCIM in place, her user account is automatically created in Jira, Confluence, and Bitbucket, without any manual setup. When she signs in, SAML SSO handles secure, seamless authentication.

Now imagine another employee John leaves the company. With SCIM, his access is revoked across all tools instantly, without the need of manual updation. 

2. **Keeping User Attributes in Sync**

When Sarah gets promoted and moves to a new department, her group memberships and access levels need to reflect that change. SCIM updates everything the moment her profile is updated in the Identity Provider.

Thus, there is no mismatch in roles or out-of-date permissions. Just clean, accurate user data across your entire toolset.

3. **Real-Time Deactivation for Tighter Security**

Now consider an employee David is terminated. Without SCIM, the admin would need to update their access. With SCIM, that risk disappears. His access is revoked immediately, as soon as he’s removed from your IdP.

That kind of proactive control dramatically reduces security risks.

4. **Scalable Identity Management**

As teams scale, so do the issues with managing user access. SAML ensures a single, secure way to authenticate users. SCIM automates the rest: provisioning, deprovisioning, and updating roles at scale. Whether you're adding 5 users or 500, your identity management stays efficient, secure, and low-maintenance.

### Need for SCIM and SAML Integration {#scim-saml-integration}

There are several use cases for which SCIM needs to be combined with SAML-based single sign-on for a better, comprehensive approach: 

1. **Managing Temporary Project-Based Users**

When contractors or freelancers are brought on for short-term projects in Jira or Confluence:

* SCIM automatically provisions access only to the relevant Jira projects or Confluence spaces based on their role.
* [Jira SAML SSO](https://www.miniorange.com/atlassian/saml-sso-documentation) ensures they can log in securely without needing separate credentials.
* When the project ends, SCIM automatically deactivates their access, removing the risk of lingering permissions.

2. **Remote Work and BYOD Scenarios**

As teams access Atlassian tools from different locations and devices:

* Confluence SAML SSO enables secure access to Jira Cloud or Confluence without needing local credentials.
* SCIM ensures that changes to their role, team, or permissions are reflected in real time, without manual updation (unlike JIT).

3. **Automated Role-Based Access in Jira Projects**

Different teams require access to different Jira boards and Bitbucket repositories:

* SCIM ensures users are assigned the right roles and project permissions based on their job title or department.
* SAML enforces authentication and group-based access controls.

4. **Regulatory Compliance for Teams Using Jira/Confluence**

In regulated industries, companies using Atlassian tools must meet strict compliance standards:

* SCIM provides a clear audit trail for account creation, modification, and removal across tools.
* SAML logs every login attempt, helping security teams monitor and report on access with confidence.

5. **SaaS User Provisioning Management Across Atlassian Tools**

For organizations using Atlassian Cloud, managing hundreds of users can be a challenge:

* SCIM ensures that new hires are auto-provisioned across Jira, Confluence, and Bitbucket with accurate permissions.
* When someone leaves, SCIM immediately removes their access without requiring logins.
* SAML continues to provide a secure, unified login process across all apps.

### miniOrange's SAML and SCIM Bundle {#saml-and-scim-bundle}

miniOrange offers a comprehensive solution that integrates SAML Single Sign-On (SSO) and SCIM provisioning, addressing the challenges and use cases discussed earlier. This bundled offering streamlines identity management and enhances the overall user experience across various applications and services.

With [miniOrange's SAML and SCIM integration](https://marketplace.atlassian.com/apps/1215430/single-sign-on-saml-sso-for-jira-sso-saml-user-sync-scim?hosting=datacenter&tab=overview), organizations can benefit from the following features:

* **Centralized Identity Management:** Manage user identities and access rights from a single, centralized location, reducing administrative overhead and ensuring consistent policy enforcement.
* **Automated Provisioning and Deprovisioning:** Seamlessly onboard and offboard users across multiple applications and services through SCIM-based provisioning, eliminating manual intervention and reducing the risk of errors.
* **Real-time User Attribute Synchronization:** Keep user attributes, such as roles, permissions, and group memberships, synchronized across all connected applications, ensuring accurate and up-to-date access controls.
* **Scalability:** Easily scale identity management operations as your organization grows, without compromising efficiency or security.
* **Simplified Integration:** miniOrange's solution supports a wide range of popular applications and services, making it easy to integrate SAML SSO plugin and SCIM into your existing infrastructure.
* **Comprehensive Reporting and Auditing:** Gain insights into user activities, access patterns, and potential security threats through detailed reporting and auditing capabilities.


By combining SAML SSO and [SCIM provisioning](https://www.miniorange.com/atlassian/scim-and-rest-api-user-provisioning-documentation), miniOrange's solution addresses the key use cases discussed earlier, including effortless onboarding and offboarding, streamlined user attribute management, enhanced security through real-time access management, and scalable identity management for growing organizations.


### Wrapping Up {#wrapping-up}

Integrating SCIM with SAML SSO streamlines identity management processes, enhances security, and improves the overall user experience. By combining the strengths of SAML for authentication and SCIM for provisioning, organizations can achieve effortless onboarding and offboarding, seamless user attribute management, real-time access control, and scalable identity management solutions.

Choosing the right solution that combines SAML and SCIM capabilities is crucial for organizations seeking to optimize their identity management processes. Solutions like [miniOrange's SAML and SCIM bundle](https://marketplace.atlassian.com/apps/1215430/single-sign-on-saml-sso-for-jira-sso-saml-user-sync-scim?hosting=datacenter&tab=overview) offer a comprehensive and user-friendly approach, enabling organizations to leverage the full potential  of this powerful integration across various use cases and applications.











In the ever-evolving landscape of digital identity, achieving simplicity and efficiency is paramount. With the latest upgrade to the miniOrange SAML plugins, we're excited to announce the seamless integration of SCIM.

User Directories

Automate User Provisioning in Atlassian apps with miniOrange User Sync ⚙️ 👤

Seamless SSO and Identity Management: Unleashing the Power of SAML and SCIM Integration in miniOrange Plugin